Customer Care
Terms, shipping, returns, and how to reach us.
Shipping & returns
Each item is made to order — please allow 2–7 business days for production, then 3–8 business days for delivery. You'll receive tracking by email once your order ships.
We accept returns or exchanges only for defective items, print errors, or an incorrect item received — contact us within 14 days of delivery with your order number and a photo.
Contact us
Email: support@after-era.com
Response time: within 1–2 business days
Hours: Monday–Friday, 9am–5pm
Looking for the full legal text? Read our Terms & Policies.